Support Policy:
Last Update: 03/01/2025
Introduction:
Closure Next is committed to providing support to the community in a transparent and accessible manner. This policy defines the channels, levels, and scope of support offered to users and contributors.
Support Channels:
- GitHub Issues: For reporting bugs, requesting new features, and discussing technical issues.
- GitHub Discussions: A space for debates, suggestions, and community support.
- Support Email: Available on the contact page and regularly updated to avoid spam.
- Official X (formerly Twitter): The official account is open for direct messages from any user.
Scope of Support:
Guaranteed Support:
- Bug fixes reported in official repositories.
- Clarification of doubts about the use of Closure Next.
- Assistance with contributions to the repository.
Out of Scope:
- Individual technical support for third-party projects.
- Customizations or modifications outside the official repository standards.